Mercedes Dixon, Hyatt Regency Houston
Resume: Mercedes Dixon began her career at the Hyatt Regency Atlanta front desk before graduating from Georgia State University with a marketing and management degree. She participated in a corporate management trainee program, worked in several departments, and realized that sales was her passion. Dixon left the company for a year, but returned to a sales position at the Hyatt Regency Houston. One of her first religious bookings was the Churches of Christ, an organization she still works with. Dixon has also booked Andrew Wommack Ministries twice for 1,500-person conferences. Dixon’s background as a non-denominational Christian helps her relate to clients. “You have to know how to listen and communicate,” she says. She works with entry-level sales managers to encourage them to be more responsive to the religious market’s needs. “You have to be very sensitive to people’s differences in principles and beliefs,” she says.
Career Highlight: Winning Hyatt Regency’s “Hy Performer Award 2011” for sales achievement
Inspiration: The Lord Jesus Christ, and the direction of my pastor and my church.
Industry Mentors: Stan Skadal, senior director of sales and marketing, Hyatt Regency Houston. “He’s a great motivator, and he has been in the industry for many years;” Katherine Floyd, a former colleague, now regional director of sales, Collinson Media and Events. “She taught me the importance of listening to the client;” and Ciara Pettway, sales manager, Hyatt Regency Houston
What Friends Say: “She is a great colleague and I have had the pleasure of watching her become an outstanding sales manager,” says Ciara Pettway, sales manager, Hyatt Regency Houston.
Professional Affiliations: SGMP Houston Chapter (member and finance director, 2010-2012)
Dream Speaker: President Obama
Last Place You Vacationed: Jamaica
Professional Pet Peeve: People who talk too much and don’t listen
First Job: Cashier at Walgreen’s
The Dixon Profile: iPhone | Carry-on | Window seat | Tea | Dress pants | Facebook