Libby Hoppe

Customer service is the practice of treating people as individuals with different needs. [...] Read more

Meetings are all about the attendees. [...] Read more

Women-only floors provide added security. [...] Read more

Follow what’s happening at Rejuvenate Marketplace by watching videos from CollinsonTV. [...] Read more

The new senior vice president of sales for the Austin CVB dishes on his new town. [...] Read more

Funding in some destinations threatened, but overall tourism cuts slowing. [...] Read more

From its East Coast to West Coast, peninsula to Panhandle, Florida cities have large spaces, group-friendly venues and off-site event spaces that keep planners and attendees smiling. [...] Read more

Sustainable meetings are here to stay, but they present a steep learning curve for planners. [...] Read more

Inclement weather isn’t something planners or hoteliers can anticipate, but it is something they can prepare for. [...] Read more

What we can learn about our meetings and events from a group of fifth graders. [...] Read more