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Here comes the fire marshal
Thursday, Jul 2
You might have the perfect program but if you don’t pass inspection, what does it ..read more
Protocol and Etiquette: To tip or not to tip
Friday, Apr 24
In the hospitality industry, we expect to receive a certain level of service due to the very nature of our business—this is part of the contractual obligation. There are times, though, that associates go above and beyond ..read more
Understanding AV: Working with unions
Friday, Apr 24
In addition to hourly rates, unions will charge fees for payroll taxes, insurance, and retirement accounts. These fees can be up to 60 percent of the hourly rate. So if the hourly rate is $35 per hour, ..read more
