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Begin the year with a lagniappe state of mind

Thursday, Jan 7

This is the ultimate key to cultivating relationships with clients and ..read more

How old is too old?

Thursday, Jul 2
How old is too old?

Staying current with generational trends will help keep your programs fresh and ..read more

Which fork first?

Thursday, Jul 2
Which fork first?

Tips on eating and serving a meal ..read more

Protocol and Etiquette: To tip or not to tip

Friday, Apr 24
Protocol and Etiquette: To tip or not to tip

In the hospitality industry, we expect to receive a certain level of service due to the very nature of our business—this is part of the contractual obligation. There are times, though, that associates go above and beyond ..read more

5 Steps To Post-Meeting Success

Friday, Apr 17

Where do people go wrong, or more importantly, what can people do to overcome the post-meeting letdown and follow-up failures? Bob Littell gives five tips on how to follow through on what you learned at a ..read more

Exhibiting At $600 A Minute

Friday, Apr 17
Exhibiting At $600 A Minute

It has been estimated that major exhibitors’ investments total up to $10 per second, with all costs included. As a leader in show management, your most fundamental responsibility to your exhibitors is to provide value in booth ..read more

Where Have All The Volunteers Gone?

Friday, Apr 17
Where Have All The Volunteers Gone?

Faith communities, perhaps more than any other groups, depend heavily on help from their members to get things done. Holiday celebrations, choirs, children’s religious ..read more

Protecting Yourself Too

Thursday, Apr 16

While the primary purpose of rules, regulations, security, and contingency plans is to protect the children at your meetings and events, those same processes can also help protect the meeting planner and other staff in the event ..read more

Tips to Keep the Kids Safe

Thursday, Apr 16

A written set of rules and procedures, as well as a formal contingency plan in case of emergency, can quickly show if you have any gaps in your planning. ..read more

Is Certification for You?

Thursday, Apr 16
Is Certification for You?

What you need to know about the CMP and CMM programs to help you decide if earning one is right for ..read more